- We can not find a reserved car.
- 我们找不到预约车。
- Hello, is this the ABC company?
- 喂，这是ABC公司吗?
- Yes, may I help you?
- 是的，我能帮您吗?
- We have just arrived from Tokyo, and we're been looking for_our reserved car of your company all_over, but we can't find it.
- 我们刚从东京来，一直在到处找你们公司的预约车，但是我们找不到。
- 东京
- 预订
- 到处
- What is your reservation number?
- 你们的预约号码是什么？
- Our reservation number is J-221.
- 我们的预约号码是J-221。
- Let me see. Oh, yes. We have your reservation number.
- 我看看。是的。我们有你的预约号码。
- You mean you haven't_arranged any car?
- 你意思是你没有安排任何车？
- I'm sorry to say "NO".
- 我很抱歉说“不”。
- Here, I'll take~a taxi instead. How do you refund_us?
- 此时，我改坐出租车。你们如何退款?
- 此时
- 退款
- We cannot find your name.
- 我们找不到你的名字。
- Do you have a reservation?
- 您有预订吗?
- Yes, here's_our comfirmation slip.
- 好的，这是我们的确认单。
- 确认
- 纸片
- I'm afraid we have no reservation by this name.
- 我怕没有这个名字的预订。
- No reservation?Well, then. Do you have rooms available?
- 没有预定?嗯,然后。你们有可用的房间吗?
- 可用的
- I'm afraid all the rooms are fully booked.
- 我恐怕所有房间都订满了。
- 订
- You mean we can't stay in this hotel tonight?
- 你意思是今晚我们不能待在这旅店？
- You are right. We have no more rooms available for tonight.
- 你是对的。今晚我们没有空房间了。
- Then, would you recommend any other nearby hotel?
- 那么，你能推荐其他附近旅店吗？
- OK, I'll call_ahead.
- 好，我会打电话。
