场景1：问候 Greetings
工作人员：女士，欢迎来到中国，欢迎来到首都机场。
S: Madam, welcome to China and welcome to Beijing Capital International Airport.
旅客：谢谢，这是我第一次来中国。
P: Thank you，this is my first time in China.
工作人员：为您服务是我的荣幸，祝您在中国旅途愉快。
S: It is my honor to be of service to you. I hope you have a happy stay in China.
旅客：谢谢，我会的。
P: Thanks, I will.
场景2：致歉与告别 Apologies and Farewell
工作人员：实在抱歉，这是我的工作失误，耽误了您的宝贵时间。
S: I am really sorry to have you kept wiating for so long. That is my mistake.
旅客：算了，就先这样吧，我还要赶飞机。
P: Well, never mind/just forget it. I'm in a hurry to catch my flight.
工作人员：真实对不起，感谢您的谅解，祝您一天愉快，再见。
S: Sorry again. Thank you for your understanding. Have a nice day. Goodbye.
场景3：致歉与帮助 Apologies and Offering Help
工作人员：实在抱歉，发生了这样的事情。
S: I'm very sorry for it.
旅客：那谁能帮我解决这个问题？
P: Then who can help me with this?
工作人员：对不起，我不是很确定，我带您去问那边的工作人员。
S: Sorry. I'm not so sure. Would you please come with me to ask the staff over there?
旅客：好吧。
P: Well, OK.
场景4：致谢与回应 Appreciation and Responses
工作人员：谢谢您的配合，耽误您的时间了，实在不好意思。
S: Thank you for your cooperation. I'm very sorry to have kept you waiting so long.旅客：没有关系，辛苦你了。
P: Never mind. Sorry to trouble you so much.
工作人员：这是我应该做的
S: It;s all right. This is my job.
