My model for business is The Beatles. They were four guys who kept each others kind of negative tendencies in check. They balanced each other, and the total was greater than the sum of the parts. That's how I see business: Great things in business are never done by one person, they're done by a team of people.
我的商业模式类似披头士乐队。他们四个人可以互相控制着消极的倾向。他们相互平衡，总数大于各部分之和。这就是我对商业的看法：商业上伟大的事情从来不是由一个人完成的，而是由一组人完成的。
Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply.
我们的DNA是一个消费者公司 - 服务那些赞成或反对的顾客。这就是我们所想的。我们认为我们的工作是负责完整的用户体验。如果它达不到标准，那是我们的错，简单明了。
I have a great respect for incremental improvement, and I've done that sort of thing in my life, but I've always been attracted to the more revolutionary changes. I don't know why. Because they're harder. They're much more stressful emotionally. And you usually go through a period where everybody tells you that you've completely failed.
我非常尊重渐进式的改进，在我的生活中我也做过类似的事情，但我总是被更革命性的变化所吸引。我不知道为什么，因为他们更加困难，使我的情绪压力更大。你通常会经历这样一段时间，每个人都告诉你，你彻底失败了。
Being the richest man in the cemetery doesn't matter to me. Going to bed at night saying we've done something wonderful, that's what matters to me.
成为墓地里最富有的人对我来说并不重要。对我来说，在晚上睡觉前能说我们做过的美好的事更加重要。
