“喂，你好。”李阳礼貌地接起电话。电话那头沉默了一会儿，然后一个声音冷冷地问：“Who are you?”李阳一听，眉头顿时紧锁。这声音就像是在扯着嗓子吼道：“你他丫谁呀？”他心里不禁有些生气，这种接电话的方式简直就像是要摔电话的节奏。
在礼貌的英语表达中，询问对方身份时，通常不会直接使用“Who are you?”，因为这样的说法听起来较为生硬和直接。相反，更礼貌的表达方式可以是：
May I ask who is calling?请问是哪位来电？
或者
Excuse me, could you please tell me who's calling?
抱歉，您能告诉我您是哪位吗？
这样的表达方式既传达了询问对方身份的目的，又显得礼貌和尊重对方。在正式的商务场合或希望展现自己良好教养的时候，使用这样的句子会更为合适。
打电话的20句场景表达Hello, may I speak to John, please?
喂，请问能和约翰通话吗？
Is this the correct number for the HR department?
这是人力资源部的电话吗？
Hello, I'm calling from ABC Company. Could I speak to the manager?
您好，我是ABC公司的，请问能和经理通话吗？
Could you put me through to the sales department, please?
请帮我转接到销售部好吗？
I'm sorry, he's not available at the moment. Would you like to leave a message?
对不起，他现在不在。您需要留言吗？
I'll hold for a moment. Could you please ask him to call me back?
我稍等片刻。请您告诉他给我回个电话好吗？
This is Mary speaking. Is there anything I can do for you?
我是玛丽，有什么我可以帮您的吗？
Could you speak up a bit, please? I can't hear you very well.
请您说大声一点好吗？我听不太清楚。
I'm afraid I have a bad connection. Could you repeat that, please?
我的信号不太好。请您重复一下好吗？
I'm calling to confirm our meeting tomorrow at 10 am.
我打电话来确认我们明天上午10点的会议。
I'm just calling to follow up on the email I sent yesterday.
我打电话来跟进我昨天发的邮件。
Would it be possible to reschedule our meeting for next week?
我们能否把会议改到下周？
Could you tell me your office address, please? I'm planning to visit.
您能告诉我您的办公地址吗？我计划来访。
I'll be arriving in New York next week. Could we arrange a meeting?
我下周将抵达纽约。我们可以安排个会面吗？
I'm having some trouble with the product. Could you assist me, please?
我使用这个产品时遇到了一些问题。您能帮我一下吗？
I've been waiting on the line for quite a while. Could you check on the status, please?
我在线上等了一会儿了。您能查一下情况吗？
I'm sorry to hear that. How can we help to resolve the issue?
听到这个我很抱歉。我们如何能帮助您解决这个问题？
Thank you for your call. I'll get back to you as soon as possible.
感谢您的来电。我会尽快回复您的。
Could you please send me an email with the details? It would be easier for me to follow up.
您能发封包含详情的邮件给我吗？这样我跟进起来会更方便。
It was a pleasure speaking with you. Have a great day!
和您通话很愉快。祝您有个美好的一天！
